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Frequently Asked Questions



We’ve tried to answer most of the general scalp micropigmentation questions below. If you can’t find what you’re looking for or would like more specific information, please get in touch with us.

Yes, our technician Grant is a fully qualified level 4 certified scalp micropigmentation technician with all mandatory qualifications and certificates required. Grant is fully insured, and DBS checked to reassure you that you’re in safe hands.

We are flexible and have a variety of ways you can contact us:

Phone: 07717 876 557

SMS: 07717 876 557

Facebook messenger

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WhatsApp messenger and calls

It’s very rare that you will have any fading, however, all treatments will have six months warranty from date of completion. If you experience any fading, you can return to us for free.

In order to achieve the best result for you, we use the finest equipment specifically designed for scalp micropigmentation:

  • Machine – The Spektra flux, which is the newest and best quality wireless machine on the market. It is used by the top SMP specialists around the world.
  • Pigment 5PM SHADOW, BLVK LABEL. This is the latest and most highly rated pigment on the market, used by SMP specialists around the world.
  • Needles/cartridges – 5PM Cartridges. 5PM needles are designed specifically for scalp procedures and are the most highly rated, sharpest needles on the market.

Our clinic is in Roughton, on the outskirts of Norwich. We’ve found that our clients prefer a quiet, private location with easy parking. It is also disability friendly and easily accessible by car or public transport. You can be assured of privacy, confidentiality, and a comfortable setting for your treatment.

No! We offer free no obligation consultations for anyone looking to learn more about scalp micropigmentation and how the treatment can help their hair loss. Get in touch with us today if you’d like to find out more.

No. You won’t face any hidden costs. Our job is to ensure all details are explained in full to our clients.

Yes, there is an option to pay over two or three installments, which will be required after each procedure. This will be discussed within your consultation.

We accept all debit and credit cards, PayPal, bank transfer and cash. If you have any queries, don’t hesitate to ask.

When your appointment is booked, our time and resources are committed to your treatment. If you do not then attend that appointment and either do not tell us in advance or with sufficient notice, we are the unable to allocate the time to someone else. For this reason, it is our policy to request deposits and make a charge if insufficient notice of cancellation or amendment is given.

  • When booking your appointment, we will normally seek a deposit from you, payment of which is confirmation of your commitment to attend your appointment. You will be advised at the time of booking on how much your deposit is. An invoice will be sent to you with appropriate payment information, unless another payment method is arranged with us. Please be aware that deposits are non-refundable.
  • If you are unable to attend your appointment for any reason, then you should tell us as soon as possible and give at least 7 days before the scheduled start time.
  • Any amendments to dates booked must be 7 days outside of your appointment, except in exceptional circumstances, or in the case of another local/national lockdown.
  • If you do not attend your appointment, and no contact is made, we reserve the right to make a charge.

Scalp Micropigmentation is a process commonly known as a hair tattoo or scalp tattoo. Scalp Micropigmentation (SMP) is a non-invasive treatment that uses a very fine micro-needle to deposit pigment into the scalp. The result creates the appearance of tiny hair follicles or short hair stubble. If you are suffering hair loss, starting to recede, or are completely bald, we can give you the look of a short buzz cut. Scalp micropigmentation can also be used on facial hair and to ‘fill in’ areas of longer hair that are thinning.

Most clients should expect 3 sessions to complete their treatment, but this will depend on the extent of hair loss or scarring that you have. Some clients will require a fourth session, especially if the aftercare guidelines are not followed correctly. These treatments are usually spaced about 10-21 days apart. For most clients, the first and second sessions will be 10 days apart and second and third sessions 3 weeks apart. We will discuss the treatment and sessions required during your consultation.

Each Scalp Micropigmentation treatment session typically takes 2-4 hours per session, although this depends on your degree of hair loss. We will discuss the treatment and sessions required during your consultation.

After completion of your treatment (usually 3 sessions), most clients will not need follow up treatment for up to 6 years. However, this depends how you look after your treatment; some clients may need a touch up after 3 years. Sunburn/peeling, use of an SPF, whether you foil shave or wet shave, regularly exfoliate and moisturise will all affect the durability of your micropigmentation.

During your consultation, we will fully explain the treatment and all the relevant post-treatment care required to keep your scalp looking at its best. It’s simple – look after your treatment and your treatment will look after you!

When you notice that the colour has lightened, we will arrange a ‘touch up’ session to restore any fading and ensure many more years of your style.

Scalp micropigmentation consistently produces a natural undetectable look. We pride ourselves on seamlessly replicating every individual dual hair follicle to create a perfect match for each client. Take a look at our gallery to see the results!

Scalp micropigmentation is non-invasive, and you shouldn’t need to take any time away from work or school. There will be some activities that you need to avoid for a short period, these are detailed in our treatment information, and will be discussed during your consultation.

It’s common to experience some redness on your scalp for 2-3 days after treatment, but this will subside quickly. If you need to, you will be able to wear a hat or headwear after treatment.

Your treatment specialist will help you to choose the hairline that will work best for you. We have experience on how to fit a hairline to head shape and age. During the treatment process, we can also tweak and adjust the hairline for a perfect result.

Scalp Micropigmentation is often referred to as a cosmetic hair or scalp tattoo, with the treatment typically lasting up to 6 years. After that time, you may experience some slight lightening, at which point you can have a ‘touch up’ treatment. We will discuss the treatment and follow ups during your consultation.

No. Scalp micropigmentation is a form of permanent cosmetics, but unlike tattoo ink, scalp pigment is designed to stay within the same color spectrum of short cut hair. The pigment is entirely natural and contains no additional colorants or additive. It will lighten but not discolour over an extended time.

Scalp micropigmentation uses different equipment which is specifically designed for micropigmentation of the scalp and not for tattooing.

The treatment process is also highly important to the success of scalp pigmentation. There is a fine line between a great authentic job and a terrible fake looking job.

If incorrectly carried out and the ink goes too deep into the scalp, the dermis area, or the blood stream, this can cause ink migration and the treatment could change colour over a short period of time. However, with ScalPerfection, that won’t happen. Grant is a certified, experienced scalp micropigmentation specialist and our reviews speak for themselves.

This will depend on the extent and pattern of the thinning hair that you have. Some clients can keep a longer length of hair because scalp pigmentation helps thicken the thinning areas so that less of the scalp is seen.

However, if you have a strong pattern of hair loss or just not a lot of hair density left, we will recommend that you cut it shorter to blend with the micropigmentation. We will assess your hair loss and discuss this during your consultation.

Yes. As we recommend that most clients cut their hair to a short, buzzed length, you will see that the grey hair appears darker because the hair root itself is darker. Additionally, we can use a grey-scale pigment that can be adjusted to blend with lighter hair tones. We simply create a lighter dilution for blending into the existing grey hairs.

Absolutely! We can replicate tiny hair follicles on the scar and blend the colour around the scarring area. We’ve had great success with both hair transplant and surgical scars, see our gallery for examples.

Yes! We are able to match the shade of hair follicles to a wide range of skin tones.

Most clients say that the pain is minimal and certainly less painful than traditional tattoos. After your session, you shouldn’t experience any further discomfort.

Yes! We use our scalp micropigmentation to deposit colour matched pigment into the scar to disguise it. Please see our Scalp Micropigmentation for Scars page or Gallery for examples of our work.

No, the scalp micropigmentation treatment will not grow your hair back, it will only give you the look of short hair or a tight buzz-cut. We recommend keeping your hair at a short length to gain the most natural outcome.

Not at all. Scalp Micropigmentation is carried out in between hair follicles to create depth and mimic natural growth. The needle does not interfere with the actual follicle and only penetrates up to 2 mm deep, which is quite shallow. Even if the technician does place pigment over the hair follicle, there should be no damage and it will not interfere with future growth or damage existing hair.

We recommend no heavy sweating or intense exercise for 4-5 days after your scalp micropigmentation treatment.

We will discuss this during your consultation, but usually you can continue to use Propecia during and after scalp pigmentation, but Rogaine (topical minoxidil) should be suspended during the course of treatment and for 30 days post your final session.

This will ensure proper healing and settling of pigment without interference of the chemicals that are present in Rogaine.

Scalp Micropigmentation (SMP) is a form of permanent cosmetics, but unlike tattooing or permanent makeup, this treatment replicates the look of short cut hair by using pointillism (small dots). Scalp Micropigmentation also uses different equipment than traditional tattooing, with a needle and machine that are designed specifically for micropigmentation of the scalp.

Yes, please check out our gallery page which shows our client’s before and after images. Our technician Grant has also been through the procedure himself and is always happy to show his own results!

We recommend no scrubbing, shampooing, or shaving over the treated area for 4-5 days after your micropigmentation treatment.

Yes, you can wear a hat or a skullcap after your scalp micropigmentation treatment. However, we’re sure you’ll want to show your results rather than cover them!

We recommend you avoid chlorinated pools, saunas, steam rooms, and tanning beds for 28 days after your final scalp micropigmentation session.

It’s completely normal for your treatment to fade after your first micropigmentation session. The second and third sessions will add more density and create a fuller look. Pigment retention varies for each person and some may notice more lightening or fading that others.

In the scalp micropigmentation process, pigments are inserted into the scalp. The molecules in your body that are involved with hair pigmentation also control certain immune genes. In someone with an overactive immune system, the micropigmentation can fade faster than normal. At ScalPerfection, we will use the correct method and start the treatment light, building up to your correct follicle tone/hair colour. It’s important that your trust the process.

We will discuss fading and immune systems further in your consultation.

Yes, SMP can be removed with the use of a laser, in a similar technique to tattoo removal. If scalp micropigmentation was initially carried out correctly, it can be almost completely removed in one session, although a second session if usually needed to complete the process, especially if it involves the whole scalp.

Following the lifting of the government restrictions, as of 12th April, we are back to work as usual.

We’re committed to keeping our clients safe and will therefore carry out the following actions:

  • Grant will test himself every Monday, Wednesday and Friday.
  • We will provide a rapid lateral flow to every client.
  • Grant will be wearing all necessary PPE.
  • Our studio will be cleaned between every appointment and again at the end of each day.

Our Commitment to You

We still stand by the promises made during lockdown:

  1. For clients who have suffered a delay in the treatment process due to the COVID-19 restrictions, we will provide an additional free session if necessary.
  2. Fees will be held at pre-COVID prices.
  3. If you agreed to a treatment plan during the lockdown and paid a deposit, we guarantee to carry out your first session within 4 weeks of the restrictions being lifted. If we haven’t already arranged an appointment time with you, we will be in touch shortly!

If you have any questions or would like further information, please contact us.